Terms & Conditions
Welcome to Piccolina. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase. Piccolina reserves the right to update or modify these terms at any time without prior notice.
1. Intellectual Property
All content on this website, including but not limited to images, videos, product descriptions, graphics, logos, and designs, is the exclusive property of Piccolina.
No content may be copied, reproduced, republished, distributed, sold, or used in any form without our prior written permission.
2. Product Information
We make every effort to ensure that product descriptions, sizing, colours, and other details are accurate. However, slight variations may occur due to lighting, screen settings, handcrafted processes, or production techniques.
Such minor variations do not qualify as defects.
3. Pricing
All prices displayed on our website are subject to change without prior notice.
The price applicable to your order will be the one displayed at the time your purchase is completed.
4. Product Authenticity
All products sold on this website are genuine Piccolina creations and are sold directly by us. We do not sell through unauthorized third-party sellers on this website.
5. Order Processing & Shipping
Orders are processed and dispatched within the estimated timeline mentioned on the website.
While we strive to dispatch every order as quickly as possible, delivery timelines may occasionally vary due to unforeseen circumstances.
Customers can track their orders using the tracking details shared after dispatch.
6. Privacy
To process your order, we may collect personal information such as your name, contact details, shipping address, and payment information.
Your personal information is handled securely and in accordance with our Privacy Policy. We do not sell or share your personal information with third parties except where required to fulfil your order or comply with legal obligations.
7. Order Acceptance & Cancellation
Piccolina reserves the right to accept, reject, or cancel any order at its sole discretion.
If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy, and you will be notified via email or phone.
8. Customer Support
If you have any questions regarding your order, products, or our policies, please contact us:
Email: piccolinafbd@gmail.com
WhatsApp: +91 97173 22890
We are always happy to assist you.
9. Returns & Exchanges
As all our products are made to order, we do not accept returns or offer refunds.
Returns are only accepted if the product arrives damaged or has a verified manufacturing defect. Any such issue must be reported within the timeframe specified in our Refund & Exchange Policy.