Privacy Policy

At Piccolina, your privacy is important to us. We are committed to protecting your personal information and ensuring that your shopping experience is safe and secure.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect

When you browse or place an order on our website, we may collect the following information:

  • Full Name

  • Shipping Address

  • Billing Address

  • Phone Number

  • Email Address

  • Payment Information (processed securely through our payment partners)

How We Use Your Information

We use the information you provide to:

  • Process and fulfill your orders.

  • Deliver products to your shipping address.

  • Communicate order updates and customer support.

  • Respond to your inquiries and requests.

  • Improve our website, products, and customer experience.

  • Prevent fraudulent transactions and maintain website security.

We only share your information with trusted service providers when necessary to process payments, ship orders, or comply with legal obligations.

Marketing Communications

If you choose to subscribe to our newsletter or opt in to receive promotional communications, we may send you updates about new collections, exclusive offers, and special promotions.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

Website Analytics & Advertising

We may collect anonymous, non-personal information such as browsing behaviour, device information, and website usage statistics to help improve our website.

We may also use advertising and analytics platforms such as Google and Meta (Facebook) to measure website performance and display relevant advertisements. This information does not personally identify you.

Fraud Prevention

To protect our customers, we actively monitor transactions for potential fraud.

In certain cases, we may contact you to verify your identity or confirm payment details before processing your order. This may result in a slight delay in order dispatch.

Cookies

Our website uses cookies to:

  • Improve website functionality.

  • Remember your preferences.

  • Analyze website traffic and performance.

  • Deliver relevant advertisements and promotional content.

You can choose to disable cookies through your browser settings, although some features of the website may not function properly.

Data Security

We take reasonable technical and organizational measures to safeguard your personal information against unauthorized access, misuse, or disclosure.

While we strive to protect your information, no method of online transmission or electronic storage is completely secure.

Third-Party Services

Our website may use trusted third-party services for payment processing, shipping, analytics, and marketing. These providers only receive the information necessary to perform their services and are required to protect your data.

Changes to This Policy

Piccolina reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with immediate effect.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Email: piccolinafbd@gmail.com
Phone / WhatsApp: +91 97173 22890