Refund & Echange

Thank you for shopping with Piccolina.

Each of our pieces is thoughtfully made to order, which is why we do not offer refunds or returns. However, we are happy to assist with size exchanges and alterations under the conditions below.

Returns

As all products are made to order, returns and refunds are not accepted.

Size Exchange & Alterations

  • We offer size exchanges and alteration services.

  • Please notify us within 3 days of receiving your order if you require a size exchange or alteration.

  • To request an exchange or alteration, please contact us at:

Damaged or Defective Products

If you receive a product that is damaged or defective, please inform us within 5 days of delivery.

Once your request is reviewed and approved, we will arrange a replacement at no additional cost. Unfortunately, we cannot process claims made after the 5-day period.

Shipping for Exchanges & Alterations

  • Customers are responsible for shipping the product back to us for any size exchange or alteration.

  • The return shipment must be arranged by the customer.

  • Once received, we will dispatch the altered or exchanged product at our expense.

Product Condition

To be eligible for an exchange or alteration, the product must:

  • Be unused and unworn

  • Have all original tags attached

  • Be returned in its original condition

Piccolina reserves the right to refuse any exchange request if the product has been worn, washed, altered, or damaged by the customer.

Need Help?

We strongly recommend reviewing our Size Guide before placing your order. If you need help selecting the correct size, we're always happy to assist.

Email: piccolinafbd@gmail.com
WhatsApp: +91 97173 22890